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Privacy Policy
MTP Services (“we”, “us”, “our”) is committed to protecting the privacy and security of our clients' personal and sensitive information. This Privacy Policy outlines our practices and the choices you can make about the way your information is collected and used.
By using our services, you consent to the terms of this Privacy Policy.
Information We Collect
We may collect and process your personal information including:
  • • Contact details, such as your name, email address, telephone number, and postal address.
  • • Professional information, including your job title and company name.
  • • Financial and payroll data.
  • • Any other personal or sensitive information you choose to provide us in the course of using our services.
How We Use Your Information
Your personal information may be used for the following purposes:
  • • To provide and improve our services.
  • • To communicate with you about your account or transactions with us.
  • • To send you information about our products, services, and promotions.
  • • For internal research and development purposes.
  • • To comply with legal obligations and protect the rights, property, or safety of MTP Services, our clients, or others.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information:
  • • With service providers who perform services on our behalf.
  • • With business partners, suppliers, or subcontractors for the performance of any contract we enter into with them or you.
  • • If required by law, such as to comply with a subpoena, or similar legal process.
While we do not actively transfer personal information to overseas entities, we utilise some systems and services provided by multinational companies that may process, store, or manage information on servers located outside of Australia.
In utilising these international services, personal information may be subject to laws of the jurisdictions where these servers are located, which may differ from Australian laws. MTP Services is committed to taking reasonable steps to ensure that these companies adhere to privacy standards that are comparable to Australia's privacy laws and the Australian Privacy Principles.
Direct Marketing
We will not use or disclose your personal information for the purposes of direct marketing to you unless you have consented to receive direct marketing materials.
We do not currently send marketing or promotional materials, but if we do in future, you can ask to be removed from our marketing mailing list at any time by contacting us, or by following the prompts in the relevant communication, where applicable.
Data Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. We implement security measures including, but not limited to, encryption, firewalls, and secure server facilities. We will also take steps as are reasonable in the circumstances to destroy or de-identify personal information once we no longer need it.
When communicating with us electronically, you should be aware that no data transmission online can be guaranteed as totally secure. While we will strive to protect such information, we do not warrant the security of any information that you provide us online and you do so at your own risk.
Your Rights
You have the right to:
  • • Access the personal information we hold about you.
  • • Request the correction of incorrect or incomplete information.
  • • Request the deletion or removal of personal information where there is no good reason for us continuing to process it.
  • • Object to processing of your personal information where we are relying on a legitimate interest.
  • • Withdraw consent at any time where we are relying on consent to process your personal information.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Questions & Complaints
If you have any questions about this Privacy Policy or wish to make a complaint about the way in which we have handled any privacy issue, please contact us at:
Address: 3/26 Ipswich Street, Fyshwick ACT 2609
Phone: 1300 111 687
We take all complaints seriously and any complaint will be invested by us. You will be notified of our decision as soon as practicable after it has been made, usually within 30 days after receipt. If you remain unsatisfied with the way we have handled a privacy issue, you may approach an independent advisor or contact the Office of the Australian Information Commissioner.